Return & Refund Policy
At Little Pookies, we’re all about spreading joy—one adorable purchase at a time. If something isn’t quite right, don’t worry—we’re here to make it better.

🛍️ Returns
You have 3 calendar days from the day your order arrives to request a return.
Items must be unused, unworn, and in their original packaging to be eligible.
Don’t forget your receipt or proof of purchase—we’ll need that to process the return.

Once we receive your return request, we’ll get back to you within 1 business day with further instructions.

💸 Refunds
Once we receive your item, we’ll inspect it and let you know we’ve got it within 2 business days.
If everything checks out, your refund will be processed to your original payment method within 2 business days.
Please allow 2–3 business days for the refund to reflect in your account, depending on your bank or card provider.

🔄 Exchanges
Want a different size or color?
Just return the original item following the steps above and place a new order for the one you want. Easy peasy!
Please note: exchanges will be processed once the original item has been inspected and approved for return (typically within 3 business days of receipt).
Once the exchange is approved, the replacement item will be delivered to the customer within 4–7 business days through standard delivery within India.

🚚 Return Shipping
Return shipping costs are your responsibility and are non-refundable.
If your return qualifies for a refund, the cost of return shipping will be deducted from the total refund amount.

⚠️ Damaged or Defective Items
Received something that’s not up to the mark?
We’re really sorry! Please email us right away at contact@littlepookies.com with photos and a quick description. We’ll take care of it ASAP.
Once we receive your email, we’ll resolve the issue within 2 business days and send you return instructions if necessary.

📦 How to Start a Return
Email us at contact@littlepookies.com with your order number and reason for return.
Once approved, we’ll send you return instructions within 1 business day.

💬 Still Need Help?
Our support team is always happy to help. Reach out to us at contact@littlepookies.com with any questions.

By placing an order with Little Pookies, you agree to the terms of this return and refund policy. Thank you for being a part of our world—we're so glad you're here 💛